部分 1
部分 1 的 9:基本解决方法
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1
重启电脑。特别是你已经好几天没有关机，那么重启电脑能让Chrome运行更顺畅，降低崩溃的可能性。
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2
检查网络连接。当路由器运行不正常，或者电脑没有正确连接网络，加载速度就会变慢，并显示错误页面。通常只要离路由器近一些，关闭netflix等占用大量带宽的后台应用，就能解决和无线网络有关的问题。
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3
确认电脑支持谷歌Chrome。谷歌Chrome存在以下系统要求：
Windows — Windows 7或以上版本。
Mac — Mac OS X 10.9或以上版本。
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4
检查电脑是否有恶意软件。如果Chrome会加载奇怪的页面，或者主页最近莫名被更换，那就可能是电脑中毒了。运行病毒检查应该可以清除它们。
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部分 2
部分 2 的 9:更新Chrome
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1
打开谷歌Chrome。如果打不开，需要先将它从Windows、Mac或iPhone卸载。
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2
点击Chrome窗口右上角的⋮。屏幕上会出现一个下拉菜单。
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3
选择帮助。这个选项就在下拉菜单接近底部的位置，点击后会在旁边弹出一个菜单。
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4
点击弹出窗口中的关于Google Chrome。你会被带到更新页面。如果有可用的更新，就会自动安装到电脑。
更新后需要重启Chrome。只要按照提示点击重新启动就可以了。
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部分 3
部分 3 的 9:关闭未响应的标签页
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1
点击窗口右上角的⋮。屏幕上会出现一个下拉菜单。
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2
选择更多工具。这个选项就在下拉菜单接近底部的位置，点击后会在旁边弹出一个菜单。
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3
点击弹出窗口中的任务管理器，打开“任务管理器”窗口。
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4
选择要关闭的标签页。点击一个标签页来选中它，或者按着Ctrl（Windows）或Command（Mac），再逐一点击各个标签页名称来选中它们。
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5
点击窗口右下角蓝色的结束进程按钮，马上关闭选中的标签页。
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部分 4
部分 4 的 9:禁用扩展程序
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1
点击窗口右上角的⋮。屏幕上会出现一个下拉菜单。
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2
选择更多工具。它就在下拉菜单接近底部的位置。
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3
从更多工具弹出菜单中，点击扩展程序。这样会打开新的标签页，列出当前已安装的所有Chrome扩展程序。
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4
找到要禁用的扩展程序。一般来说，突然出现浏览器问题可能是最近安装的扩展程序造成的，所以找到你在过去几天内安装的扩展程序。
一次安装太多扩展程序，也会让Chrome变得不稳定。考虑禁用不必要的扩展程序。
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5
取消勾选扩展程序旁边的“启用”开关，禁止它运行。对每一个要卸载的扩展程序重复这个过程。
你也可以删除扩展程序。点击垃圾桶图标，然后在出现提示时，点击删除。
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部分 5
部分 5 的 9:清除Cookie和历史记录
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1
点击窗口右上角的⋮。屏幕上会出现一个下拉菜单。
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2
点击设置。这个选项就在下拉菜单接近底部的位置，点击后会打开“设置”页面。
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3
往下滚动，点击页面最底部的高级。更多选项会出现在高级选项底下。
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4
点击清除浏览数据。这个选项就在“隐私设置和安全性”部分接近底部的位置。
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5
勾选窗口里的每一个方框。点击窗口中每一个未勾选的方框，确保所有选项都被选中。
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6
点击窗口顶部的“时间范围”方框。
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7
点击时间不限。这个选项会删除所有数据，不只是过去一周或一天等时间范围的数据。
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8
点击窗口底部蓝色的清除数据按钮。Chrome浏览器的历史记录、cookies、密码和其它数据都会被清除。
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部分 6
部分 6 的 9:重置Chrome
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1
点击窗口右上角的⋮。屏幕上会出现一个下拉菜单。
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2
点击下拉菜单底部的设置。
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3
往下滚动，点击页面最底部的高级。更多选项会出现在高级选项底下。
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4
往下滚动，点击页面最底部的将设置还原为原始默认设置。
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5
根据提示点击重置设置。这样会将Chrome重置到刚下载时的原始设置。你保存的数据、书签、扩展程序和设置都会被清除，或还原到默认设置。
如果这也无法修复电脑上的谷歌Chrome，那就需要彻底卸载再重装它。
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部分 7
部分 7 的 9:在Windows卸载再重装Chrome
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1
打开“开始”菜单{“smallUrl”:”https://www.wikihow.com/images_en/0/07/Windowsstart.png”,”bigUrl”:”https://www.wikihow.com/images/thumb/0/07/Windowsstart.png/30px-Windowsstart.png”,”smallWidth”:460,”smallHeight”:460,”bigWidth”:30,”bigHeight”:30,”licensing”:”
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2
打开“设置”{“smallUrl”:”https://www.wikihow.com/images_en/d/d0/Windowssettings.png”,”bigUrl”:”https://www.wikihow.com/images/thumb/d/d0/Windowssettings.png/31px-Windowssettings.png”,”smallWidth”:460,”smallHeight”:445,”bigWidth”:31,”bigHeight”:30,”licensing”:”
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3
点击“设置”页面中的程序选项。
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4
点击页面左边的程序和功能选项卡。
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5
往下滚动，点击Chrome。你可以在程序的“G”部分中找到谷歌Chrome。点击它会在Chrome图标底下展开一个菜单。
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6
点击谷歌Chrome底下的卸载。
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7
根据提示点击卸载。这样会删除电脑上的谷歌Chrome。
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8
前往谷歌Chrome下载页面。这一步需要在另一个浏览器上进行，比如Microsoft Edge或Firefox火狐。
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9
点击页面中间蓝色的下载Chrome按钮。
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10
点击弹出窗口底部的接受并下载按钮。Chrome会开始下载到电脑。
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11
双击Chrome安装文件。你可以在所选浏览器的默认下载文件夹中找到它，比如下载文件夹或桌面。
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12
出现提示时，点击是，允许Chrome展开安装程序。
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13
等待Chrome安装完毕。整个过程只需要一分钟左右。Chrome安装完毕后，会打开新的Chrome窗口。
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部分 8
部分 8 的 9:在Mac电脑卸载再重装Chrome
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1
打开“访达”。点击Mac“程序坞”里的蓝脸图标。
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2
点击屏幕顶部的前往。屏幕上会出现一个下拉菜单。
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3
点击应用程序。它就在前往下拉菜单接近底部的位置。
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4
找到Chrome并选中它。在这个文件夹里找到谷歌Chrome图标，点击选中它。
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5
点击屏幕左上角的编辑。这样会打开一个下拉菜单。
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6
点击下拉菜单中靠近中间的删除选项。
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7
长按Mac“程序坞”里的“废纸篓”图标。屏幕上会弹出一个菜单。
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8
点击弹出菜单中的清倒废纸篓。
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9
出现提示时，点击清倒废纸篓。这样会永久删除废纸篓里的全部内容，包括谷歌Chrome。
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10
前往谷歌Chrome下载页面。这一步需要在另一个浏览器上进行，比如Safari或Firefox火狐。
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11
点击页面中间蓝色的下载Chrome按钮。
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12
点击弹出窗口底部的接受并下载按钮。Chrome会开始下载到电脑。
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13
双击Chrome的DMG文件。它就在Mac电脑的默认下载位置，比如下载文件夹里。
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14
点击并拖动Chrome图标到“应用程序”文件夹图标。这样会在Mac电脑安装Chrome。
如果出现提示，你需要输入Mac电脑的密码才能继续。
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部分 9
部分 9 的 9:在iPhone卸载再重装Chrome
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1
轻触Chrome程序不放。图标背景是白色，上面有一个由红、绿、黄和蓝色组成的球体。你应该会看到Chrome开始摇晃。
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2
轻触Chrome图标左上角的X。
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3
出现提示时，轻触删除，删除iPhone上的Chrome浏览器。
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4
打开iPhone上的“App Store”{“smallUrl”:”https://www.wikihow.com/images_en/5/55/Iphoneappstoreicon.png”,”bigUrl”:”https://www.wikihow.com/images/thumb/5/55/Iphoneappstoreicon.png/30px-Iphoneappstoreicon.png”,”smallWidth”:460,”smallHeight”:460,”bigWidth”:30,”bigHeight”:30,”licensing”:”
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5
轻触屏幕右下角的搜索选项卡。
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6
轻触搜索栏。这个灰栏就在靠近屏幕顶部的位置，里面写着“App Store”。
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7
输入google chrome。
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8
轻触屏幕右下角蓝色的搜索按钮，开始搜索Chrome应用程序。
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{“smallUrl”:”https://www.wikihow.com/images_en/thumb/2/23/Repair-Google-Chrome-Step-67.jpg/v4-460px-Repair-Google-Chrome-Step-67.jpg”,”bigUrl”:”https://www.wikihow.com/images/thumb/2/23/Repair-Google-Chrome-Step-67.jpg/v4-728px-Repair-Google-Chrome-Step-67.jpg”,”smallWidth”:460,”smallHeight”:345,”bigWidth”:728,”bigHeight”:546,”licensing”:”
9
轻触Chrome应用程序图标右边的获取按钮。
WH.shared.addScrollLoadItem(‘fa6c456426068e8b3f1d679474229e2b’)
{“smallUrl”:”https://www.wikihow.com/images_en/thumb/e/e4/Repair-Google-Chrome-Step-68.jpg/v4-460px-Repair-Google-Chrome-Step-68.jpg”,”bigUrl”:”https://www.wikihow.com/images/thumb/e/e4/Repair-Google-Chrome-Step-68.jpg/v4-728px-Repair-Google-Chrome-Step-68.jpg”,”smallWidth”:460,”smallHeight”:345,”bigWidth”:728,”bigHeight”:546,”licensing”:”
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根据提示输入密码。如果iPhone有触控ID传感器，也可以扫描指纹。
WH.shared.addScrollLoadItem(‘387676bcc7d8b36a20fa3d6b4188db47’)
{“smallUrl”:”https://www.wikihow.com/images_en/thumb/9/96/Repair-Google-Chrome-Step-69.jpg/v4-460px-Repair-Google-Chrome-Step-69.jpg”,”bigUrl”:”https://www.wikihow.com/images/thumb/9/96/Repair-Google-Chrome-Step-69.jpg/v4-728px-Repair-Google-Chrome-Step-69.jpg”,”smallWidth”:460,”smallHeight”:345,”bigWidth”:728,”bigHeight”:546,”licensing”:”
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等待Chrome下载完毕。之后就能打开，和平常一样使用它。
WH.ads.addBodyAd(‘mobilemethod_ad_9’)广告
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